April, 2025

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How Credit Managers Can Become a Hero to Sales

Trade Credit & Liquidity Management

Trade credit is a major source of capital for businesses buying from other firms in the United States. Recently, banks have significantly tightened borrowing requirements. This has increased reliance, by both the seller and the buyer, on trade credit terms for the working capital needed to operate their businesses successfully. A company’s ability to extend reasonable credit terms to its customers and collect what is owed promptly has had an increasing impact on revenue and profit.

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A Goal Without a Strategy is Like a One-Handed Clap

Trade Credit & Liquidity Management

“If you don’t know where you are going, you can take any road to get there.” The quote rings true for wanderers, but for a manager—especially a Credit Manager—there’s a harsher reality: “You will fail if you know where you want to go but have no plan on how to get there.” Here’s an example from a real-world scenario to drive this point home.

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Five Key Factors that Determine the Health of Cyclical Customers

Trade Credit & Liquidity Management

Credit professionals know that some customers are more vulnerable to business cycles than others. Seasonal businesses, such as those tied to summer or winter sports, boardwalk stands, lawn care, or holiday retail sales, are especially affected. Other companies, like home builders, durable goods manufacturers, and those in the travel industry, are sensitive to broader economic cycles due to their reliance on discretionary consumer spending, and in some cases, to Mother Nature.

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Proactive Denial Prevention & Appeals Management

RevCycle

Every denied claim represents lost time, delayed cash flow and growing frustration, thus proactive denial prevention is paramount. Many denials are avoidableand when they do occur, they can often be overturned with strategic, well-executed appeals. At the heart of effective denial management is a proactive approach that begins early in the revenue cycle and leverages payer collaboration, process precision, and professionally documented appeals.

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Outsourcing Vs. In-House: The Ultimate Battle For Better Collections

Speaker: Susan Richards

Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.

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Are Your Collection Efforts Myopic?

Your Virtual Credit Manager

In too many organizations, credit and collection decisions are compromised by the fog of war. Gathering all the details needed to inform a decision becomes a time-eating burden. For example: to make an effective collection call, you need to know who to contact, the AR status and AR details of the account, if there are any disputes, and what prior efforts have been made to collect the balance due.

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RMAI Launches Version 13.0 of the Receivables Management Certification Program

RMAi Blog

April 1, 2025 (Sacramento, CA) The RMAI Certification Council announces the adoption of version 13.0 of the Receivables Management Certification Program (RMCP) after a lengthy development and review process. As of today, all new and renewing applications will be held to the newly revised standards. Several significant enhancements were added to the program in version 13.0, including: Aligning the Data Security Standard with the FTC Safeguards Adopting provisions on how to handle coerced Adoptin

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An AI innovator’s take on banking’s future: Amplifying human expertise

Abrigo

6 questions & answers on how generative AI is shifting the landscape Abrigo's Director of Applied AI, Sriram Tirunellayi , shares advice and insight into AI, its role, and how it can power the future of banking. Generative AI for safer, smarter growth As a seasoned leader in data science and AI for financial services, Sriram Tirunellayi brings a practical perspective to the evolving role of artificial intelligence in banking.

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Why people don't use automated accounts receivable

Chaser

Accounts receivable (AR) automation offers a more efficient and cost-effective way to manage cash flow, reduce errors, and accelerate the collection process. Yet, many businesses still hesitate to adopt AR automation. Despite its clear benefits, some common misconceptions and concerns prevent organizations from making the switch. This article explores the most common excuses for not automating accounts receivable and provides a closer look at the reality of each.

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Implementing AI in healthcare RCM: How 1 organization built a structure for success

Waystar

The healthcare industry is undergoing an AI-driven transformation, and revenue cycle management (RCM) leads the charge in many ways. As teams strive to reduce denials, increase cash flow, and streamline processes, implementing AI in healthcare RCM is essential. In fact, organizations are already leveraging AI to: Eliminate 80% of manual work Increase point-of-service payments 30% , and Rebill $5.9 million in missing charges.

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Here Are the Distress Signals Private Firms Flash When They Are in Trouble

Your Virtual Credit Manager

According to data from the Administrative Office of the U.S. Courts , commercial bankruptcy filings increased 40.3% in the 12-months ending June 30, 2024. Since then the U.S. has gone through a tumultuous change in presidential administrations resulting in enormous government layoffs and economic instability driven by a novel approach to tariffs. In response, the stock market is 18 percent off its 52-week highs—a strong harbinger of recession in the coming months.

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EY US Unveils Brandon Spear of TreviPay as an Entrepreneur Of The Year® 2025 Heartland Award Finalist

TreviPay

Entrepreneur Of The Year celebrates ambitious entrepreneurs who are shaping the future Minneapolis, April 29, 2025 Ernst & Young LLP (EY US) announced the finalists for the prestigious Entrepreneur Of The Year 2025 Heartland Award. Now in its 40th year, the Entrepreneur Of The Year program celebrates the bold leaders who disrupt markets through the worlds most ground-breaking companies, revolutionizing industries and making a profound impact on communities.

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Aligning Credit and Sales

Trade Credit & Liquidity Management

In this episode, we explore the keys to a productive relationship between Credit and Sales. When Sales and Credit are misaligned, there will be conflicts that affect both cash flow and your bottom line. Credit’s job is to facilitate a profitable sale. That means rather than stop sales to high-risk accounts, credit should find ways to make the sale without incurring undue exposure.

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Why financial institutions are rethinking 2D risk rating models

Abrigo

This article covers these key topics: The difference between 1D and 2D risk rating models How CECL has impacted the necessity of a dual approach Why the LGD variable is so difficult to pinpoint Does your risk rating framework align with your CECL needs? More banks are rethinking the value of two-dimensional (2D) risk rating models as CECL and real-world challenges with LGD raise questions about their practicality.

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From Startups to Giants — How Fintech is Changing Traditional Finance

Due

Finance is as old as civilization. Ancient Egyptians kept tallies on papyrus. The Medicis significantly influenced medieval Italy through their banking activities. Within the past century, modern finance has formed a global network that has expanded the scope and potential of finance and digital transactions. And yet, nothing had prepared us for the fintech revolution unfolding at the moment.

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Future-Proof Your Business with Strategic Financial Analysis

Accounting Department

In today's rapidly evolving business landscape, it is crucial for organizations to future-proof their operations to ensure long-term success. One of the key pillars of achieving this is strategic financial planning and analysis. By efficiently overseeing your financial resources and utilizing data-driven insights, you can strategically position your business to manage uncertainties and seize emerging opportunities.

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Even When the Customer Finally Pays, Your Work Isn't Finished

Your Virtual Credit Manager

Remittance processing is a prime example of a “back office” process. If everything goes according to plan, nobody notices. Any departure from the routine, however, can lead to posting delays that will potentially impact future revenue and cash flow, alienate customers, and increase administrative costs. Who would’ve thought? Photo by Ramiro Mendes on Unsplash Remittance Processing (also known as Cash Application or Cash Posting) is the process of recording customer payments and

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Security, Scalability, Sustainability: CreditManager migrated to Microsoft Azure 

Onguard

Imagine you log in to CreditManager , expecting your usual routine. But somethings different: even faster response times and drastically reduced import times. You didnt change anything, but behind the scenes, a major shift has taken place! In late March, we completed the migration of CreditManager from our private cloud setup to Microsoft Azure. Test, Acceptance and Production environments are now all running on Azure.

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Deepfake Disruption in Financial Services

Trade Credit & Liquidity Management

As financial institutions navigate a rapidly digitizing landscape, the rise of AI-generated deepfakes is no longer a fringe concern—it’s a growing enterprise risk. From falsified executive communications and synthetic identity fraud to manipulated financial documents and reputational sabotage, deepfake technologies now pose a direct threat to organizational trust, investor confidence, and regulatory compliance.

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Managing credit concentration risk

Abrigo

Finding and managing vulnerabilities in credit portfolios Fresh reminders of why it's important to manage credit concentration risk are everywhere. Effective loan review is a key element of managing concentration risk in loan portfolios. Key topics covered in this post: Recent regulator comments on overseeing concentration risk Concentration risk management framework How credit risk review can help manage concentrations Overcoming barriers to concentration risk insight Credit concentration risk

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Financial Planning for Digital Nomads: Managing Money Across Borders

Due

Those of us whove spent many years working remotely have daydreamed more than a few times about working from a beachside cafe while managing clients. It sounds idyllic until tax season comes along. Digital nomads face unique challenges when handling money, whether its international banking, tax confusion, or too many currencies. If you are a location-independent professional, your financial headaches need solutions, regardless of where you wake up tomorrow morning.

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The Impact of Patient Access on Denials and Revenue

SSI Healthcare Rev Cycle Solutions

The Impact of Patient Access on Denials and Revenue Home / April, 25 2025 Patient access is a growing point of opportunity for revenue cycle leaders to reduce preventable denials and increase revenueif you leverage the right patient access technology. Patient access is a foundational point in the revenue cycle for hospitals and health systems, directly impacting a patients ease in receiving care.

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The Five Components of an Effective Collection Call

Your Virtual Credit Manager

Collecting commercial debts is not unlike convincing somebody to buy something, but people with that talent tend to go into sales. For most people, however, collecting B2B debts is an acquired skill. It is not a task that requires the gift of being a natural salesperson. Photo by Icons8 Team on Unsplash People do not aspire to become commercial debt collectors.

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Working at Onguard: Meet Christine

Onguard

Shes an Olympian, a record-breaker, a marathon runner, and, believe it or not, a medical biology graduate. But thats not all. Christine Toonstra is also a technical Consultant at Onguard! From the Olympic track to technical consulting Before she started working at Onguard; before she ever wrote a single line of code or started solving complex customer challenges, Christine was chasing something else: Records.

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ACH Network Kicks Off 2025 with Record Growth

Trade Credit & Liquidity Management

From a Press Release dated April 23, 2025, Reston, Virginia The ACH Network reported significant growth in both standard and Same Day ACH transactions during the first quarter of 2025. This demonstrates continued momentum in electronic payments, with significantly rapid growth in Same Day ACH. Jane Larimer, Nacha President and CEO, highlighted that the ACH Network’s ongoing growth reflects broad recognition of its value and convenience by consumers, businesses, and organizations.

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Modern loan review scope: Is your institution utilizing the best tools available?

Abrigo

This article covers these key topics: Hindrances to sound loan review scoping What loan review should be able to do How to stop scoping like it's 1985 Bringing your loan review scope into 2025 Determining the scope of a financial institutions loan review is the foundation of an effective loan review process. No matter how skilled your analysts are, if you arent looking at the right data, you are not adding valueyou may just be restating the obvious.

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Why Prioritizing Wellness Is a Smart Financial Strategy for Women

Due

As women age, the importance of self-care becomes more crucial, not just for emotional well-being but for financial health , too. Many women over 35 juggle the pressures of career, family, and personal expectations, often sidelining their own needs. However, prioritizing wellness through practices like retreats, education, and preventive healthcare will save money in the long run by reducing healthcare costs, preventing chronic conditions, and improving productivity.

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The 10 Best Banks for Small Businesses in 2025

FundThrough

Key Takeaways: Key Features to Look for in a Small Business Bank: Small business owners should prioritize customer service, security, competitive rates, and comprehensive features like checking, savings, loans, and mobile banking capabilities when choosing a bank. Types of Banks: The article compares neobanks, national banks, regional banks, and credit unions, emphasizing their suitability […] The post The 10 Best Banks for Small Businesses in 2025 appeared first on FundThrough.

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Know-it March Roundup

Know-It Global

Spring has arrived! This month there have been key financial updates from the UK government after the release of the Spring Statement. Find out what’s been happening and what it means for your business below. UK Government Releases Spring Statement Wednesday 26 th March, saw the release of the UK governments Spring Statement. This announcement gave Chancellor of the Exchequer Rachel Reeves an opportunity to update the nation on progress made since the last budget in October 2024.

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Student Loan Delinquencies and Your Credit Score: How To Help Rebuild

CreditStrong for Business

The end of the student loan payment pause, coupled with the return of delinquent loan reporting, has left many borrowers scrambling to manage the consequences. According to the Federal Reserve Bank of New York , more than 9 million Americans could soon see significant drops in their FICO scores, some by over 150 points, due to the reappearance of delinquent student loans on credit reports.

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FIS and Global Payments Reshape Payment Industry with Strategic Asset Swap and Acquisition

Trade Credit & Liquidity Management

As announced April 17, 2025, financial technology giant FIS is set to acquire Global Payments ' Issuer Solutions business for $13.5 billion while selling its Worldpay stake to Global Payments for $6.6 billion. The acquisition of Issuer Solutions is expected to enhance FIS' payment product suite and its relationships with financial institutions, with anticipated revenue synergies exceeding $125 million annually.