We are excited to announce today the general availability of our SAP Signavio August 2023 release.
The main highlights of this release include the introduction of support for SAP ERP Central Component legacy systems and value analysis for improvement opportunities, and transformation planning, aimed at supporting you on your transformation journey, connection for SAP Cloud Integration the automated insight updates with the anomaly detection over time.
With this release we provide new capabilities, features and value accelerators across the whole SAP Signavio Process Transformation Suite:
You can find a summary of the main highlights below.
SAP Signavio Process Insights
With this release, SAP Signavio Process Insights delivers new updates designed offer increased connectivity, faster time to analysis and value, and increased efficiency and collaboration.
SAP ERP Central Component legacy system support
All customers on SAP ERP Central Component (ECC) 6.0 EHP 0-6 can now connect to SAP Signavio Process Insights. This is thanks to the newly introduced intermediate system that can house the connection-critical ST-PI plug-in. Previously, only customers on SAP ECC 6.0 EHP 7 and higher could connect to SAP Signavio Process Insights. This latest update means a wider base of SAP customers can now benefit from SAP Signavio’s rapid process analysis and mining capabilities. Customers with older system landscapes considering migration to SAP S/4HANA Cloud would significantly benefit in their preparation from the analysis and recommendations they could receive from SAP Signavio Process Insights.Additionally, customers on lower EHPs (enhancement packages) will now also be able to opt for the plug and gain approach in optimizing, and realizing value from, their transformation.
To learn more about this SAP ERP Central Component legacy system support please read our blog.
Bookmarking and favorites
SAP Signavio Process Insights offers a wide range of analysis capabilities and content that you can use to investigate performance issues. To jump to the most relevant content that you frequently use, you can now save specific pages based on your individual preferences and needs. You can favorite process flows, process performance indicators, and correction recommendations. Default favorites will be displayed on the right side of the Start Page. Additionally, default filter selections are provided making access to vital information and analysis easier and faster. Please note that favorites are specific to each user. This update is aimed at helping you to reduce time to insights, resolve your issues faster and increase operational efficiency.
Value analysis of improvement opportunities
Click here to start step-by-step tutorial for this feature.
Transformation planning with solution process flows
When you are considering a transition to SAP S/4HANA, SAP Signavio Process Insights already helps you with insights on processes and data to migrate and to leave behind. In addition to this transformation support, you will now be able to access best practices from SAP Signavio Process Explorer. The SAP Signavio Process Explorer solution is your gateway to access and explore a myriad of value accelerators and resources, such as solution process flows. These are a valuable source, for instance, for a transformation lead to compare the current state of processes against best practices. From SAP Signavio Process Insights, you can directly jump into a specific, related process flow in SAP Signavio Process Explorer to receive guidance on the to-be state. This update supports customers on a transformation journey that want to leverage the extensive SAP best practices available in SAP Signavio Process Explorer.
Click here to start step-by-step tutorial for this feature.
Focused views: improvement opportunities for process flows
SAP Signavio Process Insights provides a wide range of content for users to investigate their process data. With this feature, customers receive in-product guidance on the areas relevant for achieving their objectives and value drivers. This update highlights improvement opportunities for all process flows that have guided analysis, telling you which improvement opportunities are available for which process flows. Process owners and transformation drivers benefit from a selection of improvement opportunities, which are linked to highlighted suggestions on specific blockers to explore. By investigating these opportunities, you will benefit from faster time to analysis, faster opportunity discovery and specific guidance on delivering value.
Click here to start step-by-step tutorial for this feature.
Select data collection timeframe
To further enable users to analyze their data and explore the root causes of performance issues based on their needs, we are pleased to introduce a date-picker capability for selecting a data collection time frame. The date-picker offers you rich, preconfigured content allowing you to compare different timeframes and adapt your analysis according to your needs. This update allows you to be more specific in your analysis, allowing you to look back historically, and to compare the performance of different time periods.
Click here to start step-by-step tutorial for this feature.
Excluding personal data from data collection in ERP system
A lot of different data types are stored in ERP systems that can be investigated with SAP Signavio Process Insights. Due to company preferences and compliance reasons, personal data might need to be excluded from data collection runs. This update gives you greater control over your data, allowing you to decide which personal data should be made available in SAP Signavio Process Insights, and which shouldn’t. This represents another step in helping you to comply with data protection laws. It is also aimed at helping you to better comply with the internal regulations and policies in your organization that govern data management.
SAP Signavio Process Intelligence
SAP Signavio Process Intelligence provides several enhancements and product updates with the August 2023 release.
We have improved the user experience with a new look & feel and navigation through the product. We are also expanding the usage of process mining across the organization, increasing coverage for SAP and 3rd party (non-SAP) systems, improved performance and integration experience as well as our process data management capabilities. New ready-to-use content with our new accelerators enable you to reduce time to insight and time to value with our solution (see “Value Accelerators” section).
These are the main updates for this release:
User Interface update
The revamped user interface across SAP Signavio Process Intelligence includes an improved navigation, menu and tabs, header, the availability of SAP Companion, a service for SAP Enable Now, empowering data engineers, process analysts and business users more easily navigate and access the solution´s capabilities.
The new UI is aligned with the SAP Fiori UX visual theme to enable a seamless experience with other cloud products from SAP. Further UI updates for the SAP Signavio Process Transformation Suite products will follow with the UI revamp in upcoming releases.
Click here to start step-by-step tutorial for this feature.
Several process data management UX improvements help process analysts swiftly navigate their data pipelines, making it easier to create event logs with shortcuts and information needed during pipeline execution.
The improved usability of the error logging now allows users a better understand and correct conflicting attributes.
Now available for customers of all regions, we have a new API Gateway with new ingestion API endpoints for the European region. Please make sure you update your URL accordingly. Our new API gateway offers customers an improved integration experience, greater resilience and security and a much faster time to value.
With this release, we´ve also upgraded the engine powering new pipeline transformations. This allows for much faster performance.
A closing reminder: Please make sure you have checked if you are using any of these updated functions and operators in your transformation scripts.
Accelerators
Process analysis and mining:
Process analysts profit from automated insights enhancements that provide them with additional context regarding the relevance of the identified insights.
Further enhancements include the possibility to identify the behavior of anomalies over time, powered by a new advanced algorithm in automated insights. This enhanced approach to anomaly detection enables better-informed decisions by spotting unusual process values and KPIs over time.
Click here to start step-by-step tutorial for this feature.
New SIGNAL functions allow process analysts to shorten time to insights. The new windowed standard deviation allows them to now visually analyze the behavior of standard statistical calculations over time, such as the cycle time average and standard distribution, allowing them to intervene anytime significant changes occur.
Further functions allow process analyst to calculate the duration between two events including the consideration of working calendar or support type conversion to make attributes of one type compatible to another type for calculations or functions, such as converting a duration in days to a numeric variable in euros. Finally, we remove the limit from time series.
For dashboards, we introduced the process view switcher. Administrators can now assign multiple process views to dashboards, facilitating the administration and governance of data access and visibility. The process conformance and distribution widgets are also now supported in dashboards, allowing for a seamless usage of available process mining widgets in dashboards. Process models can now also be linked to dashboards.
Click here to start step-by-step tutorial for this feature.
We introduced updates to our Metrics and Metrics collection. A new metric progression enables process analysts and business users to continuously monitor process performance, access the historical view of a metric as well as understand how changes to business logic data have influenced the result.
Actions:
We released our new capability Actions with our May 2023 release. With Actions, analysts and business users can close the loop from insight to action by flexibly defining which process dynamics will automatically start selected process automations, workflows and/or notifications.
New actions types now include SAP Cloud Integration, allowing process analysts to send actions to any SAP and 3rd party systems via SAP Cloud Integration.
A main challenge in implementing process improvement is having the ability to send insights and data from process mining to any given system. As the user has multiple solutions in their landscape, not having these integration options can result in disconnected processes and suboptimal results in their process improvement journey.
With an action type for the SAP Cloud Integration capability within SAP Integration Suite, process analysts can bridge this gap by leveraging the wide range of integration capabilities of Cloud Integration in combination with SAP Signavio Process Intelligence.
This allows process analysts to expand the reach of process mining to multiple stakeholders, delivering proactive information to alert the organization about critical process dynamics, while reducing time to remediation.
Click here to start step-by-step tutorial for this feature.
Click here to start step-by-step tutorial for this feature.
SAP Signavio Process Manager
The following feature have been released for SAP Signavio Process Manager:
Business process model connector for SAP Signavio solutions
The new connector allows users to transfer data bi-directionally between SAP Solution Manager and SAP Signavio Process Manager with improved performance, security and connectivity, enhanced integration between business and IT streams with a consistent and reliable process synchronization.
The connector is built for the future, lifting roadblocks for SAP S4/HANA adoption and can connect to multiple SAP Signavio Process Manager and SAP Solution Manager systems simultaneously. It also offers reduced deployment time with out-of-the-box Customer Deployment, reduced maintenance costs and role-based management of synchronization.
SAP Signavio Journey Modeler
With the August 2023 release, we are pleased to introduce the following features for SAP Signavio Journey Modeler:
Customer experience metrics in journey models
A comprehensive understanding of experience journeys is vital to the success of any business. With the SAP Signavio Journey Modeler August 2023 release, you can now manually input and visualize Net Promoter Score (NPS) metric on each step of the journey, enabling you to gauge customer satisfaction accurately. This manual feeding process allows for careful input and in-depth analysis of customer experiences.
Fast copy and paste within journey models
Creating journey models at scale can be a time-consuming and challenging process for journey modelers. Our latest feature offers copy and paste functionality for journey elements within a journey model and from another journey model in the workspace.
With SAP Signavio’s Journey Modeler new feature, journey modelers can create journey models fast and at a scale, making journey modeling more efficient and easier. Additionally, the feature helps keep cross-journeys alignment.
SAP Signavio Process Governance
Bulk diagram approval triggering
In managing multiple diagram revisions, the complexity often lies in initiating the approval processes individually for each diagram. To streamline this, process modelers will be able, from the SAP Signavio Process Collaboration Hub, to trigger the approval process for multiple diagram revisions in bulk.
SAP Signavio Process Collaboration Hub
Change alerts: e-mail notifications for process changes linked to journey models
We are pleased to introduce e-mail notifications for process changes in the August 2023 release. These alerts are designed to improve collaboration and efficiency among journey and process owners and modelers by providing timely email notifications on process changes linked to journey models, ensuring all stakeholders stay informed and aligned with the SAP Signavio solutions. With this update you will now be able to subscribe to journey models to receive email notifications on changes for process linked to journey models and to subscribe and unsubscribe specifically for email notifications. This update is aimed at helping you to monitor the impact of process changes on journey models and alert relevant stakeholders.
Click here to start step-by-step tutorial for this feature.
SAP Signavio Value Accelerators
The following SAP Signavio value accelerators were released:
SAP Signavio Process Insights: Value accelerators for the automotive industry and SAP Ariba
With this release, new content is available for the automotive industry and SAP Ariba solutions. Value accelerators for SAP Ariba include ‘purchase order items created, ‘open purchase order items with need, by date in the past, invoice items submitted’ and ‘supplier invoice items with exceptions but without related purchase order’. Process owners, transformation leads, and decision makers gain access to an increasing number of preconfigured process flows, performance indicators, and improvement recommendations, which are based on decades of SAP experience in providing a faster way to insights.
Click here to start step-by-step tutorial for this feature.
SAP Signavio Process Intelligence: Procure-to-pay process in SAP Ariba solutions
Click here to start a step--by-step tutorial for this feature
SAP Signavio Process Intelligence: Issue-to-resolution process in Jira Service Management for Cloud / Data Center and Server
This accelerator for Jira Service Management expands our footprint in third-party solutions covering the key processes of IT service management ticketing. With this accelerator customers can avoid the complexity to define the goals, event steps, tables and dashboards from scratch but rather have the content out of the box available to start. The accelerator provides a data transformation template for the issue-to-resolution process in Jira Service Management for Cloud / Data Center and Server. It also provides metrics template for the issue-to-resolution process in Jira Service Management for Cloud / Data Center and Server.
Click here to start step-by-step tutorial for this feature.
SAP Signavio Process Intelligence: Acquire-to-onboard process in SAP S/4HANA
This accelerator for SAP Signavio Process Intelligence is part of the bigger “acquire to decommission” end to end process, which focuses on the whole lifecycle of tangible assets in organizations (e.g. laptops) from purchase to lifetime end. The accelerator provides a data transformation template for the acquire-to-onboard process in SAP S/4HANA and a metrics template for the acquire-to-onboard process, also in SAP S/4HANA.
Click here for a step-by-step turorial for this feature.
SAP Signavio Process Explorer: Capability maps and process models for the Retail, Automotive and Professional Services industries
Click here to start step-by-step tutorial for this feature.
LeanIX enterprise architecture integration
Our partnership with LeanIX continues to grow and with investment in technical integration. We are pleased to announce two developments with the August 2023 release.
Enhanced integration capabilities
All relevant SAP Signavio Process Task and Process Activity information is now centrally linked to the LeanIX Fact Sheet, helping you to easily identify your usage across both products, increasing transparency on type of usage. Additionally, the extended mapping of LeanIX related Fact Sheets with SAP Signavio dictionary item attributes help you to easily oversee referenced Fact Sheets (e.g., Application to User Group) for synchronized Dictionary entries. This removes the extra steps of going back and forth between SAP Signavio and LeanIX.
Heads up: LeanIX Meta Model Evolution
LeanIX's pre-defined Meta Model has remained largely unchanged over the years. Major influences like project-to-product, strategic platforms, modeling of microservices, mapping business architecture, and an increased request for more guidance by LeanIX will now lead to an evolution of the Meta Model. It will contain an additional 'Platform' Fact Sheet type, changes int Fact Sheet names, and added out-of-the-box subtypes for several Fact Sheet types.
In Q3 2023, LeanIX rolls out the evolved Meta Model to new workspaces. For existing customers, LeanIX plans to provide an optionto enhance their Meta Model while continuing to stay in control. The new meta model has no immediate impact to SAP customers.
For every SAP Signavio customer who wants to migrate to benefit from the new Meta Model to the new Meta Model, LeanIX provides individual support.
Summary
The main benefit from this release is the extended support for SAP ECC legacy systems allowing you to deploy the analytical capabilities of SAP Signavio Process Insights and leverage the plug and gain approach in your transformation initiatives. Other benefits are enhanced guidance on how best to start your transformation and value realization, faster time-to-analysis, an improved performance and integration experience and clear visibility and insights into customer sentiment.
This blog post only provides an overview of the latest features and enhancements of SAP Signavio Process Transformation Suite with our May 2023 release. For more details, please read our release notes.
Please feel free to share your questions around the release or feedback in the comments with us.
You can also reach out to us via the SAP Signavio Community.
The main highlights of this release include the introduction of support for SAP ERP Central Component legacy systems and value analysis for improvement opportunities, and transformation planning, aimed at supporting you on your transformation journey, connection for SAP Cloud Integration the automated insight updates with the anomaly detection over time.
With this release we provide new capabilities, features and value accelerators across the whole SAP Signavio Process Transformation Suite:
- SAP Signavio Process Insights
- SAP Signavio Process Intelligence
- SAP Signavio Process Manager
- SAP Signavio Journey Modeler
- SAP Signavio Process Governance
- SAP Signavio Process Collaboration Hub
- SAP Signavio Process Explorer
- Partner Integrations: LeanIX Enterprise Architecture
You can find a summary of the main highlights below.
SAP Signavio Process Insights
With this release, SAP Signavio Process Insights delivers new updates designed offer increased connectivity, faster time to analysis and value, and increased efficiency and collaboration.
- SAP ERP Central Component legacy system support
- Bookmarking and favorites to save specific pages
- Focused views: improvement opportunities for process flows
- Value analysis of improvement activities
- Transformation planning with solution process flows
- Select data collection timeframe
- Excluding personal data from data collection in ERP systems
SAP ERP Central Component legacy system support
All customers on SAP ERP Central Component (ECC) 6.0 EHP 0-6 can now connect to SAP Signavio Process Insights. This is thanks to the newly introduced intermediate system that can house the connection-critical ST-PI plug-in. Previously, only customers on SAP ECC 6.0 EHP 7 and higher could connect to SAP Signavio Process Insights. This latest update means a wider base of SAP customers can now benefit from SAP Signavio’s rapid process analysis and mining capabilities. Customers with older system landscapes considering migration to SAP S/4HANA Cloud would significantly benefit in their preparation from the analysis and recommendations they could receive from SAP Signavio Process Insights.Additionally, customers on lower EHPs (enhancement packages) will now also be able to opt for the plug and gain approach in optimizing, and realizing value from, their transformation.
Connecting via intermediate system
To learn more about this SAP ERP Central Component legacy system support please read our blog.
Bookmarking and favorites
SAP Signavio Process Insights offers a wide range of analysis capabilities and content that you can use to investigate performance issues. To jump to the most relevant content that you frequently use, you can now save specific pages based on your individual preferences and needs. You can favorite process flows, process performance indicators, and correction recommendations. Default favorites will be displayed on the right side of the Start Page. Additionally, default filter selections are provided making access to vital information and analysis easier and faster. Please note that favorites are specific to each user. This update is aimed at helping you to reduce time to insights, resolve your issues faster and increase operational efficiency.
Adding favourites in SAP Signavio Process Insights
Value analysis of improvement opportunities
One of the main challenges for businesses in process improvement is demonstrating the clear value of improvement initiatives. With the August release, we are pleased to introduce value analysis for improvement activities. This update shows how much value, in monetary terms, you can gain by improving the current automation rate of each of your performance indicators to the target rate. You can run a value analysis exercise, filtering based on line of business and value drivers. The value is delivered as Total Estimated Benefit and will be in the currency you have set. The currency can be changed to another of your choosing. This update is aimed at helping you to quickly identify improvement opportunities and assess your current state (automation rate of performance indicators). There are clear and defined targets on how to generate value, and also how to demonstrate the value of improvement initiatives, helping you to deliver measurable and tangible value.
Value analysis of improvement opportunities
Click here to start step-by-step tutorial for this feature.
Transformation planning with solution process flows
When you are considering a transition to SAP S/4HANA, SAP Signavio Process Insights already helps you with insights on processes and data to migrate and to leave behind. In addition to this transformation support, you will now be able to access best practices from SAP Signavio Process Explorer. The SAP Signavio Process Explorer solution is your gateway to access and explore a myriad of value accelerators and resources, such as solution process flows. These are a valuable source, for instance, for a transformation lead to compare the current state of processes against best practices. From SAP Signavio Process Insights, you can directly jump into a specific, related process flow in SAP Signavio Process Explorer to receive guidance on the to-be state. This update supports customers on a transformation journey that want to leverage the extensive SAP best practices available in SAP Signavio Process Explorer.
Click here to start step-by-step tutorial for this feature.
Focused views: improvement opportunities for process flows
SAP Signavio Process Insights provides a wide range of content for users to investigate their process data. With this feature, customers receive in-product guidance on the areas relevant for achieving their objectives and value drivers. This update highlights improvement opportunities for all process flows that have guided analysis, telling you which improvement opportunities are available for which process flows. Process owners and transformation drivers benefit from a selection of improvement opportunities, which are linked to highlighted suggestions on specific blockers to explore. By investigating these opportunities, you will benefit from faster time to analysis, faster opportunity discovery and specific guidance on delivering value.
Focused view of improvement opportunities
Click here to start step-by-step tutorial for this feature.
Select data collection timeframe
To further enable users to analyze their data and explore the root causes of performance issues based on their needs, we are pleased to introduce a date-picker capability for selecting a data collection time frame. The date-picker offers you rich, preconfigured content allowing you to compare different timeframes and adapt your analysis according to your needs. This update allows you to be more specific in your analysis, allowing you to look back historically, and to compare the performance of different time periods.
Select data collection timeframe
Click here to start step-by-step tutorial for this feature.
Excluding personal data from data collection in ERP system
A lot of different data types are stored in ERP systems that can be investigated with SAP Signavio Process Insights. Due to company preferences and compliance reasons, personal data might need to be excluded from data collection runs. This update gives you greater control over your data, allowing you to decide which personal data should be made available in SAP Signavio Process Insights, and which shouldn’t. This represents another step in helping you to comply with data protection laws. It is also aimed at helping you to better comply with the internal regulations and policies in your organization that govern data management.
SAP Signavio Process Intelligence
SAP Signavio Process Intelligence provides several enhancements and product updates with the August 2023 release.
We have improved the user experience with a new look & feel and navigation through the product. We are also expanding the usage of process mining across the organization, increasing coverage for SAP and 3rd party (non-SAP) systems, improved performance and integration experience as well as our process data management capabilities. New ready-to-use content with our new accelerators enable you to reduce time to insight and time to value with our solution (see “Value Accelerators” section).
These are the main updates for this release:
- User Interface update
- Process Data Management
- Connection to iFlows for SAP Cloud Integration
- Accelerators: check Accelerators section
- Process analysis and mining
- Automated insights enhancements
- New SIGNAL functions
- Metric library and collection enhancements
- Dashboard enhancements
- Actions:
- New action type: SAP Cloud Integration
- New action type: Event mesh
- Several Action enhancements
User Interface update
The revamped user interface across SAP Signavio Process Intelligence includes an improved navigation, menu and tabs, header, the availability of SAP Companion, a service for SAP Enable Now, empowering data engineers, process analysts and business users more easily navigate and access the solution´s capabilities.
The new UI is aligned with the SAP Fiori UX visual theme to enable a seamless experience with other cloud products from SAP. Further UI updates for the SAP Signavio Process Transformation Suite products will follow with the UI revamp in upcoming releases.
SAP Signavio Process Intelligence: Current State Analysis
Process data management:
SAP Cloud Integration helps customers connect cloud and on-premise applications with other SAP and third-party / non-SAP cloud and on-premise applications.
With this new connection to integration flows (iFlows) for SAP Cloud Integration within SAP Integration Suite we help process analysts and engineers accelerate the connection to third-party source systems with ready-to-use adapters.
Data analysts and engineers also have the option to perform additional data transformation and mapping in Cloud Integration.
This new connection will make it easier for you to start your process mining initiatives across your organization, connecting and analyzing the third-party solutions of your choice, reducing the time to set up the technical connectivity.
SAP Signavio Process Intelligence: Creating a new connection to integration flows (iFlows) for SAP Cloud Integration within SAP Integration Suite
Click here to start step-by-step tutorial for this feature.
Several process data management UX improvements help process analysts swiftly navigate their data pipelines, making it easier to create event logs with shortcuts and information needed during pipeline execution.
The improved usability of the error logging now allows users a better understand and correct conflicting attributes.
Now available for customers of all regions, we have a new API Gateway with new ingestion API endpoints for the European region. Please make sure you update your URL accordingly. Our new API gateway offers customers an improved integration experience, greater resilience and security and a much faster time to value.
With this release, we´ve also upgraded the engine powering new pipeline transformations. This allows for much faster performance.
A closing reminder: Please make sure you have checked if you are using any of these updated functions and operators in your transformation scripts.
Accelerators
We have released new accelerators to speed up your time to value with our solution, including new data transformation templates and metrics. Please check the “SAP Signavio Value Accelerators” section below.
Process analysis and mining:
Process analysts profit from automated insights enhancements that provide them with additional context regarding the relevance of the identified insights.
Further enhancements include the possibility to identify the behavior of anomalies over time, powered by a new advanced algorithm in automated insights. This enhanced approach to anomaly detection enables better-informed decisions by spotting unusual process values and KPIs over time.
Auto insights: anomaly detection over time
Click here to start step-by-step tutorial for this feature.
New SIGNAL functions allow process analysts to shorten time to insights. The new windowed standard deviation allows them to now visually analyze the behavior of standard statistical calculations over time, such as the cycle time average and standard distribution, allowing them to intervene anytime significant changes occur.
Further functions allow process analyst to calculate the duration between two events including the consideration of working calendar or support type conversion to make attributes of one type compatible to another type for calculations or functions, such as converting a duration in days to a numeric variable in euros. Finally, we remove the limit from time series.
For dashboards, we introduced the process view switcher. Administrators can now assign multiple process views to dashboards, facilitating the administration and governance of data access and visibility. The process conformance and distribution widgets are also now supported in dashboards, allowing for a seamless usage of available process mining widgets in dashboards. Process models can now also be linked to dashboards.
Click here to start step-by-step tutorial for this feature.
We introduced updates to our Metrics and Metrics collection. A new metric progression enables process analysts and business users to continuously monitor process performance, access the historical view of a metric as well as understand how changes to business logic data have influenced the result.
SAP Signavio Process Intelligence: Metric progression test
Actions:
We released our new capability Actions with our May 2023 release. With Actions, analysts and business users can close the loop from insight to action by flexibly defining which process dynamics will automatically start selected process automations, workflows and/or notifications.
New actions types now include SAP Cloud Integration, allowing process analysts to send actions to any SAP and 3rd party systems via SAP Cloud Integration.
A main challenge in implementing process improvement is having the ability to send insights and data from process mining to any given system. As the user has multiple solutions in their landscape, not having these integration options can result in disconnected processes and suboptimal results in their process improvement journey.
With an action type for the SAP Cloud Integration capability within SAP Integration Suite, process analysts can bridge this gap by leveraging the wide range of integration capabilities of Cloud Integration in combination with SAP Signavio Process Intelligence.
This allows process analysts to expand the reach of process mining to multiple stakeholders, delivering proactive information to alert the organization about critical process dynamics, while reducing time to remediation.
SAP Signavio Process Intelligence: Actions
Click here to start step-by-step tutorial for this feature.
New actions types include now SAP event mesh, expanding the connectivity options for process analysts and allowing them to share their process findings and data into an event mesh queue to be consumed by several applications.
Many IT landscapes focus on an event-driven architecture and leverage SAP Event Mesh to allow applications to communicate through asynchronous events.
With an action type in SAP Signavio Process Intelligence for SAP Event Mesh, process mining results can be sent to SAP Event Mesh whenever a certain condition is met, and users will receive the latest events directly when they occur. This increases visibility on process performance and behavior across the organization, while assuring data harmonization of the IT landscape.
Click here to start step-by-step tutorial for this feature.
SAP Signavio Process Manager
The following feature have been released for SAP Signavio Process Manager:
Business process model connector for SAP Signavio solutions
The new connector allows users to transfer data bi-directionally between SAP Solution Manager and SAP Signavio Process Manager with improved performance, security and connectivity, enhanced integration between business and IT streams with a consistent and reliable process synchronization.
The connector is built for the future, lifting roadblocks for SAP S4/HANA adoption and can connect to multiple SAP Signavio Process Manager and SAP Solution Manager systems simultaneously. It also offers reduced deployment time with out-of-the-box Customer Deployment, reduced maintenance costs and role-based management of synchronization.
SAP Signavio Journey Modeler
With the August 2023 release, we are pleased to introduce the following features for SAP Signavio Journey Modeler:
- Customer experience metrics in journey models
- Fast copy and paste within journey models
Customer experience metrics in journey models
A comprehensive understanding of experience journeys is vital to the success of any business. With the SAP Signavio Journey Modeler August 2023 release, you can now manually input and visualize Net Promoter Score (NPS) metric on each step of the journey, enabling you to gauge customer satisfaction accurately. This manual feeding process allows for careful input and in-depth analysis of customer experiences.
TailorGear: End-to-end journey
Fast copy and paste within journey models
Creating journey models at scale can be a time-consuming and challenging process for journey modelers. Our latest feature offers copy and paste functionality for journey elements within a journey model and from another journey model in the workspace.
With SAP Signavio’s Journey Modeler new feature, journey modelers can create journey models fast and at a scale, making journey modeling more efficient and easier. Additionally, the feature helps keep cross-journeys alignment.
Journey to journey: same and cross workspaces
SAP Signavio Process Governance
Bulk diagram approval triggering
In managing multiple diagram revisions, the complexity often lies in initiating the approval processes individually for each diagram. To streamline this, process modelers will be able, from the SAP Signavio Process Collaboration Hub, to trigger the approval process for multiple diagram revisions in bulk.
SAP Signavio Process Governance bulk diagram approval triggering
SAP Signavio Process Collaboration Hub
Change alerts: e-mail notifications for process changes linked to journey models
We are pleased to introduce e-mail notifications for process changes in the August 2023 release. These alerts are designed to improve collaboration and efficiency among journey and process owners and modelers by providing timely email notifications on process changes linked to journey models, ensuring all stakeholders stay informed and aligned with the SAP Signavio solutions. With this update you will now be able to subscribe to journey models to receive email notifications on changes for process linked to journey models and to subscribe and unsubscribe specifically for email notifications. This update is aimed at helping you to monitor the impact of process changes on journey models and alert relevant stakeholders.
SAP Signavio Process Collaboration Hub change alerts
Click here to start step-by-step tutorial for this feature.
SAP Signavio Value Accelerators
The following SAP Signavio value accelerators were released:
- Value accelerators for automotive industry and SAP Ariba solutions
- Value Accelerator for analysis of the Procure-to-pay process in SAP Ariba solutions
- Value Accelerator for analysis of the Issue-to-resolution process in Jira Service Management for Cloud / Data Center and Server
- Value Accelerator for analysis of the Acquire-to-onboard process in SAP S/4HANA
- Value Accelerator including Capability maps and process models for the Retail,Automotive and Professional Services industries
SAP Signavio Process Insights: Value accelerators for the automotive industry and SAP Ariba
With this release, new content is available for the automotive industry and SAP Ariba solutions. Value accelerators for SAP Ariba include ‘purchase order items created, ‘open purchase order items with need, by date in the past, invoice items submitted’ and ‘supplier invoice items with exceptions but without related purchase order’. Process owners, transformation leads, and decision makers gain access to an increasing number of preconfigured process flows, performance indicators, and improvement recommendations, which are based on decades of SAP experience in providing a faster way to insights.
Click here to start step-by-step tutorial for this feature.
SAP Signavio Process Intelligence: Procure-to-pay process in SAP Ariba solutions
In January we released value accelerators for SAP Ariba (for the sourcing process) and in May we have connected SAP Signavio Process Insights to Ariba. Now, with the August release, we are continuing this path, delivering a new accelerator for another strategic process in SAP Ariba which is procure-to-pay. This new accelerator for procure-to-pay in SAP Ariba solutions helps process analysts and data engineers to get started and achieve a faster time-to-value with less effort.
SAP Signavio Process Intelligence: Procure to Pay - SAP Ariba - Value Accelerator
Click here to start a step--by-step tutorial for this feature
SAP Signavio Process Intelligence: Issue-to-resolution process in Jira Service Management for Cloud / Data Center and Server
This accelerator for Jira Service Management expands our footprint in third-party solutions covering the key processes of IT service management ticketing. With this accelerator customers can avoid the complexity to define the goals, event steps, tables and dashboards from scratch but rather have the content out of the box available to start. The accelerator provides a data transformation template for the issue-to-resolution process in Jira Service Management for Cloud / Data Center and Server. It also provides metrics template for the issue-to-resolution process in Jira Service Management for Cloud / Data Center and Server.
SAP Signavio Process Intelligence - Jira - Issue-to-Resolution - Value Accelerator
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SAP Signavio Process Intelligence: Acquire-to-onboard process in SAP S/4HANA
This accelerator for SAP Signavio Process Intelligence is part of the bigger “acquire to decommission” end to end process, which focuses on the whole lifecycle of tangible assets in organizations (e.g. laptops) from purchase to lifetime end. The accelerator provides a data transformation template for the acquire-to-onboard process in SAP S/4HANA and a metrics template for the acquire-to-onboard process, also in SAP S/4HANA.
SAP Signavio Process Intelligence: SAP S/4HANA - Acquire to Onboard - Value Accelerator
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SAP Signavio Process Explorer: Capability maps and process models for the Retail, Automotive and Professional Services industries
The August release also comes with new content for the Retail, Automotive and Professional Services Industries which can be browsed via SAP Signavio Process Explorer. Within SAP Signavio Process Explorer, you can explore navigation elements and visuals, business and solution capability maps, process models and value chains and dictionary entries.
SAP Signavio Process Explorer - Example - End-to-End Processes for Retail
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LeanIX enterprise architecture integration
Our partnership with LeanIX continues to grow and with investment in technical integration. We are pleased to announce two developments with the August 2023 release.
Enhanced integration capabilities
All relevant SAP Signavio Process Task and Process Activity information is now centrally linked to the LeanIX Fact Sheet, helping you to easily identify your usage across both products, increasing transparency on type of usage. Additionally, the extended mapping of LeanIX related Fact Sheets with SAP Signavio dictionary item attributes help you to easily oversee referenced Fact Sheets (e.g., Application to User Group) for synchronized Dictionary entries. This removes the extra steps of going back and forth between SAP Signavio and LeanIX.
Heads up: LeanIX Meta Model Evolution
LeanIX's pre-defined Meta Model has remained largely unchanged over the years. Major influences like project-to-product, strategic platforms, modeling of microservices, mapping business architecture, and an increased request for more guidance by LeanIX will now lead to an evolution of the Meta Model. It will contain an additional 'Platform' Fact Sheet type, changes int Fact Sheet names, and added out-of-the-box subtypes for several Fact Sheet types.
In Q3 2023, LeanIX rolls out the evolved Meta Model to new workspaces. For existing customers, LeanIX plans to provide an optionto enhance their Meta Model while continuing to stay in control. The new meta model has no immediate impact to SAP customers.
For every SAP Signavio customer who wants to migrate to benefit from the new Meta Model to the new Meta Model, LeanIX provides individual support.
Summary
The main benefit from this release is the extended support for SAP ECC legacy systems allowing you to deploy the analytical capabilities of SAP Signavio Process Insights and leverage the plug and gain approach in your transformation initiatives. Other benefits are enhanced guidance on how best to start your transformation and value realization, faster time-to-analysis, an improved performance and integration experience and clear visibility and insights into customer sentiment.
This blog post only provides an overview of the latest features and enhancements of SAP Signavio Process Transformation Suite with our May 2023 release. For more details, please read our release notes.
Please feel free to share your questions around the release or feedback in the comments with us.
You can also reach out to us via the SAP Signavio Community.
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