RevCycle

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The Human Side of Healthcare Debt Collection

RevCycle

Summary Healthcare debt is a growing concern in the United States, placing a significant burden on both patients and providers. While Artificial Intelligence (AI) is making waves in the debt collection industry, this paper argues that a human-centric approach focused on empathy, understanding, and flexible solutions can achieve higher netback for healthcare providers while treating patients with dignity and respect.

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Keeping Rural Healthcare Afloat: Midwestern Financial Struggles

RevCycle

The idyllic landscapes and tight-knit communities of the Great Lakes region mask a growing concern – the financial struggles of rural healthcare. These facilities, often the sole source of medical care for miles around, face unique challenges in maintaining financial margins and collecting patient revenue. This article explores the financial struggles of rural healthcare in the Great Lakes region and proposes solutions, including implementing flexible payment policies, up-front collections, and

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Beyond the Bottom Line: Dignity, Respect & Netback

RevCycle

Healthcare collections often carry a negative connotation, conjuring images of aggressive tactics and strained relationships. But what if it didn’t have to be that way? At RevCycle, we believe that dignity, respect, and patient understanding are not just ethical imperatives, but also key drivers of successful collections, ultimately leading to a healthier bottom line for healthcare facilities.

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2024: Your Year to Shine in Patient Experience

RevCycle

The year is 2024, and the patient experience has never been a more vital component of RCM. Patients are no longer passive recipients of care; they’re informed consumers who demand a positive and seamless experience. To thrive in this new era, medical facilities must prioritize patient experience like never before. But where do you start? Fear not, fellow healthcare heroes!

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Holiday Collection Policy Tips from the RevCycle Heroes

RevCycle

The holiday season is a time for giving and receiving. It’s also a time when many businesses experience an increase in delinquent payments. This can put a strain on your staff and increase your operating expenses. Reducing delinquent payments during the holiday season is crucial for businesses, as it can significantly impact cash flow and profitability.

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Medical Debt: An American Struggle

RevCycle

Why do Americans have so much medical debt ? There are several reasons why Americans have so much medical debt. One reason is that the cost of healthcare in the United States is very high. According to the Kaiser Family Foundation, the average American family spent $28,166 on healthcare in 2020. This is much higher than what people in other developed countries spend on healthcare.

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Dignity & Respect: What they mean & why they matter

RevCycle

Dignity and respect are two important concepts that are often confused with each other. However, there is a subtle but important difference between the two. Dignity is the inherent worth and value of a person. It is something that we all have, regardless of our circumstances or actions. Dignity is not something that can be earned or taken away. Respect is the act of showing esteem or deference for someone.

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