Are your Collection Letters Effective?
Credit Management Group UK
JANUARY 19, 2025
Wed all agree that writing effective collection letters is a balancing act between ensuring you receive payment in full and maintaining a positive working relationship with your customers. You dont want your correspondence to end up thrown to one side, added to a stack of unread post, because the seriousness of the matter wasn’t made clear to the reader; but you also dont want to alienate your customers through poorly worded warnings that sound threatening.
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