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A Focus on Collections & Credit Fraud

Your Virtual Credit Manager

While emails are often used, phone calls can be more effective, especially for high-risk accounts. Another key error is avoiding direct communication with customers, such as making uncomfortable collection calls.

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After the Credit Application: Getting to Know Your Customers Even Better

Your Virtual Credit Manager

Business credit is very dynamic, especially across a portfolio of accounts. Today’s low-risk customers can very quickly become tomorrow’s high-risk accounts. After the Credit Decision Once you approve a customer for a credit limit, data collection is not over.

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Sales Commissions Impact the Collection Process

Your Virtual Credit Manager

it just might help them pay you sooner!

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Aligning Credit and Sales

Trade Credit & Liquidity Management

That means rather than stop sales to high-risk accounts, credit should find ways to make the sale without incurring undue exposure. When Sales and Credit are misaligned, there will be conflicts that affect both cash flow and your bottom line. Credit’s job is to facilitate a profitable sale.

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Business Customer Personas: A Collectors Guide

Your Virtual Credit Manager

Share The High-Risk Account: Ideally you do not want to extend credit to high risk accounts. You will, however, extend credit to marginal accounts, and from time to time marginal accounts and even lower-risk customers will become high risks.

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What is the 10 Rule for Accounts Receivable? A Complete Guide to Managing Credit Risk Effectively

Emagia

Step-by-Step Process to Implement the 10 Rule Assess All Outstanding Invoices Regularly review accounts receivable. Flag High-Risk Accounts Identify customers with overdue balances above 10%. Monitor Trends Use accounts receivable aging reports to track customer payment behavior.

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Effectively Collecting Receivables Is a Time Management Challenge

Your Virtual Credit Manager

In an ongoing Collections environmen t , you will have already contacted the high risk accounts, so your prioritization scheme should be as follows: Accounts previously contacted that have failed to pay as promised. In fact, broken promises should be followed up the day after the payment was expected.