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Is Your Collection Agency a Good Fit?

Your Virtual Credit Manager

Despite advances in workflow automation and payment technology, collecting commercial receivables is not getting any easier. Market volatility and rising costs are instead disrupting working capital budgets, causing late payments that inflate accounts receivable (AR). check, ACH, credit card, etc.),

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Debt Collection Mistakes Can Prove Costly

Your Virtual Credit Manager

If you sell on open credit terms, you need to plan on having to expend time and resources collecting from those customers that don’t pay when due. No matter how much effort you put into evaluating customer credit, some customers will not live up to your expectations. You need to be doing the right things.

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It's Time for a Layered Approach to Collections

Your Virtual Credit Manager

The evolution of Accounts Receivables (AR) automation has revolutionized our collection strategies. Previously, decisions were largely left to the discretion of individual collectors, resulting in subjective and inconsistent approaches. For a more in depth discussion of systematic collections, click here.

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Sales Commissions Impact the Collection Process

Your Virtual Credit Manager

Photo by Alex Radelich on Unsplash When small businesses add customers and increase sales, their company’s Accounts Receivable (AR) will grow. What are the other tasks that will not get done or be delayed because of the time you devote to Collections ? it just might help them pay you sooner!

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Effective Communications for Collecting Delinquent Receivables

Your Virtual Credit Manager

Finding the time and resources to accomplish all the collection activities required to do a good job is a constant challenge. Most small companies come up short because when there isn’t a dedicated employee responsible for credit and collections, the owner or CFO have more important things to do.

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Equip Your Collection Agency for Success

Your Virtual Credit Manager

Photo by Ralph Hutter on Unsplash Confronted with high interest rates and inflation, and heading into a what is increasingly looking like a recession, small- and medium-sized businesses (SMBs) will probably need to use a Collection Agency more than they have in the past.

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Resolve to Be More Proactive in 2024

Your Virtual Credit Manager

Two weeks ago we recapped the three most read articles from 2023: identifying red flags, understanding why customers pay late, and the secrets of successful collectors. Then last week we looked at credit hold best practices. From a credit management perspective, these are largely reactive topics.