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Evidence It's Time to Adjust Your Collection Practices

Your Virtual Credit Manager

Use the following formula to determine your CEI: (Beginning receivables + Monthly credit sales - Ending total receivables) ÷ (Beginning receivables + Monthly credit sales - Ending current receivables). Then multiply the answer by 100 to get a percentage.

DSO 130
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Customer Stops Paying; Now What?

Your Virtual Credit Manager

From this conversation, you will learn how perilous the bad debt risk is with this customer, and how urgent your reaction must be. It involves intensive management of the customer’s total receivable balance supported by a substantial reduction in their credit limit. The bank will pay you if your customer defaults.