article thumbnail

Are Your Profits Going Up in Smoke?

Your Virtual Credit Manager

Photo by Jp Valery on Unsplash Payment deductions, also known as chargebacks or short pays, happen when the customer pays less than the full invoice amount. They occur because a customer does not receive your product or service as ordered, or feels the invoice is incorrect. The second is knowledge of your Order-to-Cash process.

article thumbnail

5 Tips for an Automated Cash Application Process

Gaviti

As a result, they have increasingly turned to automated cash application to adapt to these challenges. What is Automated Cash Application? Traditionally, this cash application process has been 100% manual, consuming resources and leading to a high risk of human error. It is scalable.

article thumbnail

How to Reduce Collection Calls With A/R Automation Software

Gaviti

It can ensure communication is clear and efficient, giving the customer important information such as the invoice amount, payment options, schedule, delivery date and purchase order in the invoice so that all of the data is available and in the same place. The ability to track and measure performance.