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Introducing: Cash Application, Credit Application Management, Integrated AI and Much More

Gaviti

Cash Application: A New Era of Accuracy and Efficiency As Gaviti is a platform built by collectors for collectors, we understand the challenges that come with manual cash application processes – the potential for errors, time-consuming matching tasks, and the overall drain on resources.

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Is Your Collection Agency a Good Fit?

Your Virtual Credit Manager

Ensuring Successful Debt Collections Even with these headwinds, there are steps trade creditors can take to improve their collections game: Be Proactive: It starts with a comprehensive credit application and vetting process and is complemented with clear communications about terms, the billing process, and the expectation of on-time payments.

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Debt Collection Mistakes Can Prove Costly

Your Virtual Credit Manager

Here then are eleven mistakes that business debt collectors should avoid: 1. Ignoring Customer Disputes When a customer disputes an invoice or has issues with the services your business provided, it’s up to the collector to investigate before making additional collection demands beyond asking for payment of non-disputed items.

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The Five Stages of a Collection Call

Your Virtual Credit Manager

People do not aspire to become commercial debt collectors. Those of us who have spent our careers in credit and collections, fell into the profession. Nobody grows up wanting to be a bill collector. Nobody grows up wanting to be a bill collector. Where collectors earn their keep is when there is an issue.

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AR Data Management, AR Automation, & Accelerating Cash Flow

Your Virtual Credit Manager

Here are the six other types of AR automation being implemented across the order-to-cash (O2C) spectrum: Online Credit Applications: The best solutions provide approval workflow and automated reference checking. Collection training was conducted to ensure every Collector used Best Practice techniques.

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Resolve to Be More Proactive in 2024

Your Virtual Credit Manager

Two weeks ago we recapped the three most read articles from 2023: identifying red flags, understanding why customers pay late, and the secrets of successful collectors. Then last week we looked at credit hold best practices. From a credit management perspective, these are largely reactive topics.

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Don't Leave Converting Sales into Cash to Chance

Your Virtual Credit Manager

At a very basic level, you should always have new customers complete a credit application, including bank and vendor (trade) references, and sign a credit agreement ( for an article about credit appications click here ). After collecting your payments you still have work to do.

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