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RMAI Update May 2023

RMAi Blog

A debt collector unaware of the discharge, allegedly due to a bona fide error, sent several collection letters to the consumer regarding the past-due rent. The consumer filed a lawsuit claiming the debt collector, by seeking payment following the discharge, “violated 15 U.S.C. 1692e (demanding payment of a debt not owed) and 15 U.S.C.

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Introducing: Cash Application, Credit Application Management, Integrated AI and Much More

Gaviti

Cash Application: A New Era of Accuracy and Efficiency As Gaviti is a platform built by collectors for collectors, we understand the challenges that come with manual cash application processes – the potential for errors, time-consuming matching tasks, and the overall drain on resources. Want to learn more about Gaviti Cash Application?

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Congratulations, Justin!

Professional Credit

Professional is proud and honored to recognize Justin Murphy as he finalizes his year serving as the Washington Collectors Association (WCA) president. Justin, and the WCA, have positively influenced consumer collection laws to protect our clients and ensure they get the greatest recovery. Congratulations, Justin! .

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Pre-visit planning 101: Boost your patient financial experience (in 3 steps)

Waystar

If you can make this move, consider a change in title — your collectors become “financial advocates,” a more patient-friendly term. Read all the blogs in this series Watch the webinar with Dr. Elizabeth Woodcock Download the complete eBook Ready to learn how Waystar can help you build a better patient financial experience?

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Pre-visit planning 101: Boost your patient financial experience (in 3 steps)

Waystar

If you can make this move, consider a change in title — your collectors become “financial advocates,” a more patient-friendly term. Read all the blogs in this series Watch the webinar with Dr. Elizabeth Woodcock Download the complete eBook Ready to learn how Waystar can help you build a better patient financial experience?

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Top 5 Debt Collection Posts of 2022: Crisis and Opportunity

FICO Blog

This frees up human collectors to spend more time with customers in forbearance situations that require empathy and consultation. It’s a win-win for all parties, as I discussed in a recent webinar with McKinsey on digital-first collections. This is a perfect opportunity for digital debt collection. Then it is time for data research.

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7 Accounts Receivable Goals for Growth in 2023 & Beyond

The Esker Blog

This often leaves customers without noticeably high balances or long past-due invoices receiving limited collections touches, forcing collectors to be more reactive than proactive. Check out our on demand webinar, 7 Tips to Deliver AR Success in Any Business Environment.