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Voice AI Ushers a New Era of Intelligent Debt Collections

RMAi Blog

Debt collection agencies are among the companies looking for solutions that can help them transform, and 2023 will be the year that voice-led tech will challenge the status quo of the ARM industry, especially when companies can deploy it within a day. When collecting debt, phone calls are still an extraordinarily effective medium.

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Navigating The Debt Collection Landscape In Indonesia

MNS Credit Management Group

The main purpose of debt collection in any country is to find an amicable and smooth settlement of dues between a debtor and a creditor. However, in Indonesia, there are no specific rules regarding debt collection service companies. This also explicitly states that use of force in any debt collection activity is prohibited.

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Reg F: Analysis & CFPB Commentary by General Counsel

RevCycle

Regulation F and the CFPB commentary are over 900 pages of regulatory changes to everyday operational matters faced by the debt collection industry. Regulation F will be effective November 30, 2021 or, as recently proposed by the CFPB, January 29, 2022. Without further ado, here are our thoughts.

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DEBT COLLECTION INDIA: NEW TRENDS IN 2023

MNS Credit Management Group

The Debt collections business is primed for even greater transformation in 2022, which should come as no surprise. The latest modification to Reg F, lenders’ digital-first strategy to engaging with consumers, and the improving economy are all going to make things more difficult for third-party collectors.

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RMAI Update May 2023

RMAi Blog

Nat’l Credit Sys. , A debt collector unaware of the discharge, allegedly due to a bona fide error, sent several collection letters to the consumer regarding the past-due rent. The consumer filed a lawsuit claiming the debt collector, by seeking payment following the discharge, “violated 15 U.S.C. 2190 (2021)].

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Congratulations, Justin!

Professional Credit

Professional is proud and honored to recognize Justin Murphy as he finalizes his year serving as the Washington Collectors Association (WCA) president. Justin, and the WCA, have positively influenced consumer collection laws to protect our clients and ensure they get the greatest recovery. Congratulations, Justin! .

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Best Practice And Uniqueness: Finding The Sweet Spot In Debt Collection

JSP Credit Management

For instance, our very first exposure to debt collection was only made possible by the kind of supervision from a more experienced debt collector that would be more akin to a guardian attentively watching over a new-born baby for fear of anything going wrong. Back then of course, this was completely necessary.