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Overcoming the Challenges Caused by Disputes and Deductions

Your Virtual Credit Manager

The bad news is that it is not for the full amount. Disputes and Deductions occur when a customer believes an order has not been satisfactorily fulfilled, or it has been invoiced incorrectly. Prove to them the accuracy of your invoice, and you should get paid. The good news is your customer has sent you a payment.

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Are Your Profits Going Up in Smoke?

Your Virtual Credit Manager

Photo by Jp Valery on Unsplash Payment deductions, also known as chargebacks or short pays, happen when the customer pays less than the full invoice amount. They occur because a customer does not receive your product or service as ordered, or feels the invoice is incorrect. Well, it’s not.

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Your Work Isn't Finished Even Though the Customer Has Paid

Your Virtual Credit Manager

The result of timely and accurate Remittance Processing is an accurate Accounts Receivable (AR) Ledger, which provides the current status of every customer’s balance owed to you. Transaction completed and closed. Complexity increases with the variety of payment types (check, ACH, credit card, EDI, wires, etc.),