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Technological Solutions for Humanizing and Personalizing Dispute Management

Gaviti

For example, if a customer disputes the amount of the invoice, it could be due to a number of factors. An A/R invoice-to-cash platform also helps facilitate the human element of dispute management if it can: Ensure continuous communication between your customer and A/R team. A streamlined approach to dispute management.

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How to Reduce Collection Calls With A/R Automation Software

Gaviti

It can ensure communication is clear and efficient, giving the customer important information such as the invoice amount, payment options, schedule, delivery date and purchase order in the invoice so that all of the data is available and in the same place.

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5 Tips for an Automated Cash Application Process

Gaviti

In contrast with manual cash application, automated cash application can process invoices 24-7, reducing friction in the payment processing as they expand their customer base. An advanced automated cash application tool centralizes your payment and remittance data into a single source and integrates it with your ERP.

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The 5 Best Collections Email Templates

Gaviti

Example #1 Subject: Payment Reminder: [Invoice Number} Due on [Due Date] Hi [Client’s First Name], I hope all is well. I wanted to give you a friendly reminder that payment for [Invoice Number ] in the amount of [Invoice Amount] is due on [Due Date] I wanted to take a moment to confirm the payment terms and make sure that everything is clear.