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The Role of AI in Mitigating Credit Risk for Credit Managers and Reducing Default Rates

Emagia

Managing credit risk for B2B customers is critical for seamless order to cash (OTC) and working capital cycles. Businesses that follow traditional reactive strategies in OTC processes may find it difficult to collect at-risk future invoices, likely leading to large invoices going delinquent.

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The Role of AI in Mitigating Credit Risk for Credit Managers and Reducing Default Rates

Emagia

Managing credit risk for B2B customers is critical for seamless order to cash (OTC) and working capital cycles. Businesses that follow traditional reactive strategies in OTC processes may find it difficult to collect at-risk future invoices, likely leading to large invoices going delinquent.

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Are Your Profits Going Up in Smoke?

Your Virtual Credit Manager

Photo by Jp Valery on Unsplash Payment deductions, also known as chargebacks or short pays, happen when the customer pays less than the full invoice amount. They occur because a customer does not receive your product or service as ordered, or feels the invoice is incorrect.

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Eight Signs a Customer Is Becoming a Problem Debtor

Your Virtual Credit Manager

However, the open terms associated with trade credit transactions are typically short-term, so those accounts that honor your terms will naturally be considered good customers. For these reasons, tracking individual customer profitability is something we recommend as an Order-to-Cash best practice.

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Received Down Payments in SAP Business ByDesign

SAP Credit Management

Depending on local legal requirements, this must be handled as an income reduction because it is already included in the invoice calculations (like a normal discount). The following diagram outlines the steps in the Order-to-Cash (Sell-from-Stock) business scenario. Business Scenario. Receive the Payment. Scenario Variants.