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Overcoming the Challenges Caused by Disputes and Deductions

Your Virtual Credit Manager

The bad news is that it is not for the full amount. Disputes and Deductions occur when a customer believes an order has not been satisfactorily fulfilled, or it has been invoiced incorrectly. Prove to them the accuracy of your invoice, and you should get paid. The good news is your customer has sent you a payment.

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The 5 Best Collections Email Templates

Gaviti

Anyone who’s worked in accounts receivables knows how valuable a good collections email template can be. Accounts receivable collections rely on clear communication with customers, both in delivering accurate invoices on time and ensuring those invoices get paid. It also eases the burden of invoice collections somewhat).

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How to Reduce Collection Calls With A/R Automation Software

Gaviti

Collections calls typically rely on a team of individuals, each responsible for his or her own accounts. Although the idea is for the collections teams to build a rapport with their customers, the approach is flawed. Other inefficiencies of collections calls include: They are resource-intensive.

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Are Your Profits Going Up in Smoke?

Your Virtual Credit Manager

Photo by Jp Valery on Unsplash Payment deductions, also known as chargebacks or short pays, happen when the customer pays less than the full invoice amount. They occur because a customer does not receive your product or service as ordered, or feels the invoice is incorrect. Well, it’s not.

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Your Work Isn't Finished Even Though the Customer Has Paid

Your Virtual Credit Manager

To add insult to injury, the situation is exacerbated by collection calls from the supplier, albeit innocently made in an attempt to get the order released from the credit hold queue. Wasted Collection effort – contacting customers to pay invoices they’ve already paid. Transaction completed and closed.

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The Essential Connection: Small Business Working Capital and Profit

Eagle Business Credit

Profit is the surplus money you have after deducting all expenses from your revenue. Accounts Receivable : Promptly collecting payments from customers improves your working capital position. Invoice Factoring : Selling your invoices to a factoring company is an interest-free method of generating working capital.

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5 Tips for an Automated Cash Application Process

Gaviti

Automated cash application is the process of automating the matching of invoices to payments, such as cash, electronic payments, payment solutions, ACH, wire, checks, or credit and debit cards. This allows you to consolidate collections data and streamline A/R processes, regardless of the types of ERPs you use.