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Effective Communications for Collecting Delinquent Receivables

Your Virtual Credit Manager

If you send an email or text you can attach a copy of their account statement and/or invoice ccopies. On a phone call, you should summarize all amounts past due, such as “you owe $10,000 that is over 30 days past due” or reference one or two large past due invoices (number, amount and due date), but no more.

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Avoid these Six Collection Myths

Your Virtual Credit Manager

Collectors spend most of their time asking for payments While it is true collectors are constantly requesting payment of past due balances, once that request is made they end up spending most of their time resolving disputes and invoice discrepancies. For more on collection efficiency, check out this article.

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It's Time to Give Your AR Ledger a Spring Cleaning

Your Virtual Credit Manager

Subscribe now The Problem with AR Clutter In a perfect world, your AR Ledger would contain only whole, current invoices; or at least nothing seriously past due. Invoice balances that remain unpaid 60 or 90 or more days beyond their due date are not providing any benefits.

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Debt Collection Mistakes Can Prove Costly

Your Virtual Credit Manager

Lack of Primary Documents Most of the time it won’t matter if don’t have a signed credit agreement or contract, but it will if you are forced to place an account with a collection agency, and even more so if you have to go to court to recover your receivables. Your terms and conditions should always be crystal clear.

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What is an Invoice? Best Practices, Tips, and Examples

Emagia

Invoice is an important factor in financing in many industries. Invoices serve as a record of transactions between businesses and clients. An invoice is a document that provides information of products and services provided to a client. Invoicing is important for managing cash flow. What is an Invoice?

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Balancing Credit Sales with Profits

Your Virtual Credit Manager

These customers will require more intense follow up of past due invoices (e.g., at 4-7 days past due versus the two weeks or more that is typical). As electronic storage of documents and EZ Pass type toll collection proliferated, the demand for this paper declined substantially.

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Late Payments: Reasons and Remedies

Your Virtual Credit Manager

Paperwork issues will make it harder for your customer to match your invoice to their purchase order and receiving documents. If a customer is constantly loosing your invoices, you should send them duplicates as part of your follow-up process. In the final analysis, this is all about situational awareness.