article thumbnail

Effective Communications for Collecting Delinquent Receivables

Your Virtual Credit Manager

If you send an email or text you can attach a copy of their account statement and/or invoice ccopies. On a phone call, you should summarize all amounts past due, such as “you owe $10,000 that is over 30 days past due” or reference one or two large past due invoices (number, amount and due date), but no more.

article thumbnail

Sales Commissions Impact the Collection Process

Your Virtual Credit Manager

it just might help them pay you sooner! it just might help them pay you sooner! Share A Case in Point A parts distributor was having difficulty with collections and high dispute volumes.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Balancing Credit Sales with Profits

Your Virtual Credit Manager

Try to get a guaranty from a financially strong related party who will pay the AR if the customer defaults. These customers will require more intense follow up of past due invoices (e.g., at 4-7 days past due versus the two weeks or more that is typical). that is most compatible with the customer.

article thumbnail

An Inconvenient Truth about the Cash Conversion Cycle

Your Virtual Credit Manager

Subscribe now A Transformative Experience A parts distributor was having difficulty with collections and high dispute volumes.

article thumbnail

How to Choose Invoice Payment Terms for Your Business

Fundera

The customer could default altogether. The longer the period of time between the receipt of goods and the payment for them, the higher the likelihood the customer will default on the payment altogether. And although you could turn the invoice over to collections, that just adds time to the collection cycle and expense to your business.

article thumbnail

11 Steps to Get Paid Faster

Fundera

You also eliminate the risk of a customer defaulting on their payment. Address any invoices that have gone past due quickly and courteously. Offering early payment discounts not only gets you paid faster, but it also reduces the risk of customers defaulting on payments and increases customer goodwill.

article thumbnail

Effectively Collecting Receivables Is a Time Management Challenge

Your Virtual Credit Manager

Simply defined, collections is the process of contacting customers to secure payment for your invoices. For the most part collections deals with past due invoices — those not paid within established terms. Automation of the routine emails to the majority of your customers can be achieved easily in a number of ways.