Effective Communications for Collecting Delinquent Receivables
Your Virtual Credit Manager
MARCH 5, 2024
If you send an email or text you can attach a copy of their account statement and/or invoice ccopies. On a phone call, you should summarize all amounts past due, such as “you owe $10,000 that is over 30 days past due” or reference one or two large past due invoices (number, amount and due date), but no more.
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